Stuck, found a bug, or got an idea? Deadwax is made by one person, and every email gets read.
hello@deadwaxapp.co.uk
Usually answered within a couple of days. In the app: Settings → Contact us.
Common questions
I didn’t get my sign-up code
I forgot my password
Do I need an account?
Does Deadwax work offline?
How do I make my profile private?
How do I report or block someone?
How do I back up or move my library?
How do I delete my account?
Community guidelines
Deadwax is for people who love music. Keep it that way:
1
Talk about the music
Reviews, lists and comments are for music. Strong opinions and swearing are fine; attacking people isn’t.
2
No hate or harassment
No slurs, hate speech, threats, bullying or targeting anyone for who they are. This is zero-tolerance: it gets removed and accounts can be banned.
3
Nothing sexual or violent
No sexual content, gore, or content that encourages self-harm.
4
No spam or scams
No ads, repeated posts, fake accounts or links to scams.
5
Be yourself
Don’t pretend to be another person, band or label.
6
Respect privacy
Don’t post other people’s personal information.
If you see something
Use Report (the ••• button on a profile, review or list). We review reports and remove anything that breaks these rules. Content reported by several people is hidden until we’ve looked at it. You can also block anyone, or email hello@deadwaxapp.co.uk.